First up are a series of customer interviews by Kevin & Ruth Read, one of our most popular wagon master couples. They are taken from their excellent blog at Travel with Kevin and Ruth
The following interviews show how our customers feel about our trips and their impressions of what they saw.
This one is from Mexico Mike, who is considered one of the main "Gurus" for mexico (www.mexicomike.com)
"Caravanas de Mexico conducts tours in 5 different languages, including English, French, Spanish. Most importantly, Sr. Romero and his crew know and understand Mexico and are likely to give you a Mexican perspective that might be missing from similar trips run by other caravan operators. To me, that makes his tours twice as valuable".
"Mexico" Mike Nelson
Our repuation of being the best caravan operator in Mexico is why the Wally Byam Airstream club has chosen us to operate Airstream caravans in Mexico
Next, here are some comments from our customers, including a couple negative ones from earlier & current caravans. We appreciate honest comments as they help us improve future trips.
Our Wagon Master, Yves, was excellent! He was a caring and concerned leader and helped out in so many ways with so many different problems, along with being so knowledgeable and helping with RV problems etc! He was personable and well liked! He really made this Caravan work well! Yves, you are the best there is in the business!
Cal & Rae Spring 2014
Great introduction to Mexico. Clarified border procedures and took care of road routing and campground selection. We totally enjoyed the Mexican experience - friendly, happy people and we never had a hassle anywhere. Be prepared to explore at each of the stops - there is so much to see and join in - especially the food.
Graeme & Jackie Spring 2014
What a wonderful trip. The experience exceeded our expectations! The tours kept us busy and well informed about the areas we were visiting. The Green Angels were a wonderful addition. Great fun, great people, great memories!
John & Debbi Spring 2014
The planned tours and meals were great most of time so thanks. Yves was wonderful and I enjoyed him very much. Green angles were a real comfort to have. If you can fix communication between vehicles--great. Could not hear sometimes. The fact that we had GREAT travel companions made the trip better.
Anonymous Spring 2014
Speed was not kept consistent. There were rigs that were not keeping up to the caravan which causes a bit of hostility at times. Tequilla tour was disappointing, the factory was boring and no time to see the city.
The country tour from Mazatlan was fantastic,very interesting and entertaining, a picture of the true Mexico Juan Carlos our guide was EXCELLENT.
Copper Canyon was excellent and lunch in the country was special
Anonymous Spring 2014
Overall the caravan was a rewarding experience. We thank you for your efforts.
Anonymous Spring 2014
This RV tour is well worth the cost. The assistance at every step of the way was invaluable:
Helping with the vehicle entry at 21 km;
Getting us from one campsite/RV park to the next;
Tour guides that helped us see and enjoy things at every stop that otherwise would have been missed/overlooked.
Tom & Nancy Fall 2014 Caravan (note this was a small 3 rig trip to establish a new route)
I would recommend any trip of this type
Frank & Lynn Fall 2015 Caravan (small 4 rig caravan)
Wonderful ...I cannot express how great the people involved with this RV Caravan was from start to finish. Wagon Masters - outstanding
No complaints, only praise I have never done so much or had so much fun on a tour and this is the third one I have been on.
I would like to give great praise to Charlie. (note Charlie is our Copper canyon Guide)...When I was asked to have someone ride with me I had reservations, even though I am pretty easy going.
Charlie was the most intelligent supportive and knowledgeable person I have ever had the pleasure to meet.
If I could have had a son I would wish he were exactly like Charlie.
Cheryl Spring 2016 short Caravan
The main attraction to the Mexico RV caravan was a visit to the Copper Canyon with the safety of traveling with group of other RVers. Our wagon masters proved to be great guides and we were able to see ares of Mexico we would have never traveled on our own. Excellent experience.
Larry & Anne Spring 2016 spring Caravan
I am a 68 year old single female who travels in a Class B vehicle. This was my first caravan and it exceeded my expectations. I got to see and tour so much more of Mexico than I would on my own. This caravan also helped to alleviate the "safety issue" about traveling in Mexico. I would not hesitate to come back to the areas visited on my own.
My traveling companions were very receptive to a single person traveling alone and I never felt left out because of that factor
With this company you get what you pay for. All RV parks fees are included as well as all tours and a lot of higher end meals. The wagon master and green Angels are there in case of emergencies and all the routes are planned for you. What more can you ask for I felt that I received a lot for the amount charged.
Danille Spring 2016 spring Caravan
We just got back from a fabulous 3 month Caravan Trip thru Mexico. Sure there were problems along the way that arose and were solved by working together. When we got home and received our MasterCard statement, we were horrified. There was an extra charge of $615.55 (8000 pesos) on it from a Pemex station in Los Mochis. We tried dealing with BMO ourselves, but without a receipt, we got nowhere, also got no results at phoning the Pemex head office. Got a hold of our Wagon Master, Paul Beddows. We were going to go to the police , but Paul took it upon himself to try and get a hold of the Pemex station we stopped at. lt was strange at that station, they would not take cash ,only credit card- He sent them al our info in Spanish, bank statement etc, which had our credit card #s on, but we had already cancelled those #'s. After 2 weeks of not hearing anything, we went back to BMO again. Still no results from them, so Paul on our behalf sent an email to the BMO ombudsman. ln the meantime I was doing an extra cleaning job on our Motorhome for another trip & found the receipt from the gas station. Now what! Got a hold of Paul again, sent him the copy of the receipt, he then sent it to the ombudsman. Got a phone call from BMO they would look into it. A week later I phoned them to find out what the score was, they agreed to reimburse us of the $615.55, as we were good and valued customers. I don't know whether they did anything about Pemex or not, but if it was not for Paul Beddows stepping up to the plate on our behalf we would have been dooped. Remember it is very important to insist on a receipt if using a credit card & put it in a safe place. Thankyou Paul
Jim & Betty Spring 2016 spring Caravan